Privacy Policy
Effective Date: Jun 21th, 2023.
We care about our customers and visitors and know that your privacy is important to you. This Privacy Policy (“Privacy Policy”) is our way of sharing what information we collect, how and when we collect it, why we need it, how we use it, protect it and share it, and what choices you have regarding our collection and use.
We care about our customers and visitors and know that your privacy is important to you. This Privacy Policy (“Privacy Policy”) is our way of sharing what information we collect, how and when we collect it, why we need it, how we use it, protect it and share it, and what choices you have regarding our collection and use.
Information we collect
Yes Appliance’s is providing Customer with product and order information. Customer must provide (1) all equipment necessary for their own Internet connection, including computer and modem and (2) provide for Customer’s access to the Internet, and (3) pay any fees relate with such connection.
Information you provide to us
You may provide the following information to us through our Services:
- Personal and contact information, such as name, date of birth, email address, mobile/landline telephone number, home address, age, and gender.
- Account and profile information when you create an account we collect information like your purchasing activity, product preferences, reasons for purchasing a product, family and lifestyle, interests, gender, and profile information.
- Payment information, such as credit card information and billing address.
- Information you post if you comment or otherwise provide information on one of our websites, for example, this may include posting a product review.
- Information you provide through social media or other public forums.
- Other information you give us when you communicate with us (via email, phone, through our Site or Service, or otherwise) including when you contact our customer services team, when you engage with our social media platform (for example by tagging us in a post on Instagram), when you sign up for a Yes Appliance’s membership, you participate in our surveys, contests, or promotions, or when you otherwise interact with us.
Information collected through automated means
We may use automated technology such as Tes and other tracking software to collect personal information from your computer system or mobile device when you use our Service. To learn more about these technologies and how you can control them, see our Cookie Policy. We may collect the following information:
- Log data and device information: such as details about how you’ve used the Site or the Service, IP address, access dates and times, hardware and software information, device information, device event information, unique identifiers, crash data, cookie data, location data and page/product views or clicks, whether you access our Site via a social media site.
- Geo-location information: such as IP address, time zone setting, browser type and version, browser information such as pages you view and the links you click, and whether you access our website via a social media site or mobile GPS information. Additionally, when you use our free in-store Wi-Fi for your mobile device in a Yes Appliance’s store, we automatically collect your Media Access Control (MAC) address and location data.* If you do not want us to do this, please turn off the Wi-Fi capability within your mobile device settings.
- Cookies and similar technologies: such as web beacons, pixels, and mobile identifiers.
Information from third-parties
Third parties may also provide us with additional information about you, including information from other platforms, publicly available information, information from our partners, service providers, and corporate affiliates, and information from third-party sites.
Keeping your information safe
The security of your information is important to us. We have implemented various strategies, controls, policies and measures to keep your information secure and keep these measures under close review. If you have questions about the security of your information, please contact us as described below.
We also encourage you to protect your password and protect your computer to prevent unauthorized access to your account. Remember to sign out of your account and close your browser window if you are using a shared computer in a public place such as a library or an Internet cafe.
Keeping your information
In general, we will only retain your personal information for as long as is necessary for the purposes described in this Privacy Policy. This means that the retention periods will vary according to the type of the information and the reason that we have the information. We may also keep some of your information as required to meet legal or regulatory requirements, resolve disputes, prevent fraud or abuse, enforce our Terms of Use, or for other permissible purposes.
When we no longer have a need to keep your information, we will either delete it from our systems or keep it in a de-identified form. Please note that copies of information that you have updated, modified, or deleted may continue to reside in our systems for a period of time, and we may maintain copies of this information as part of our business records.
Links to Third-Party Websites and Additional Terms
Our Site, Service, or social media may contain links to third-party sites that are not governed by this Privacy Policy. If you click on a link to a third-party site, you will be taken to a site we do not control. We are not responsible for the privacy practices used by third-party sites. We suggest that you read the privacy policies of those sites carefully.
Children's privacy
The Site and Service are not directed to children, and we do not knowingly collect information from children under 16. If you are a parent or guardian and believe that we have information about your child, please contact us as described in the Contact Us section below, and we will work with you to address the issue. To learn more about how to protect your child online, visit the FTC’s www.OnGuardOnline.gov.
Your choices and rights
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. Please contact us as described in the Contact Us section below if you would like to speak to us about any of your rights. We will consider your request in accordance with applicable laws.
Decisions about your privacy preferences
We want to ensure that all the information we have about our customers is correct and up to date. If you find that the personal information we have about you is inaccurate or needs updating (for instance, you may have changed your name or address) please update your profile.
You may opt-out of receiving marketing messages by using the opt-out mechanisms and links provided in each message. For your mobile device, you may opt out of precise location tracking and/or push notifications by changing your settings. (Note that opting out may affect your ability to fully use the application.) To avoid collection of your MAC address and location data while you are within the Yes Appliance’s store, turn off the Wi-Fi capability on your phone or other electronic device within your device settings.
International transfers
Our Site and Service are not marketed to or intended to be used by any non-U.S. resident. In order to provide you with the services you sign up for by creating an account or visiting our Site or using our Service, your personal information will be transferred to and processed in the U.S. (or any other country where we, our corporate affiliates, agents, and service providers operate). Please note that data protection and other applicable laws of the U.S. may not be as comprehensive as those laws or regulations in your country or may otherwise differ from the data protection or consumer protection laws in your country. By using the Site and Service, you consent to transfer of your information to our facilities as described in this Privacy Policy.
Privacy Policy
This section provides specific information for California consumers to address the California Consumer Privacy Act (“CCPA”). Under the CCPA, if you are a California resident you may have certain rights with respect to your personal information. If you would like to speak to us about, or exercise, any of the rights described below, please contact us as described in the Contact Us section below.
California privacy rights
California consumers may request that companies disclose certain information to the consumer about their collection and use of their personal information over the past 12 months. This right of access includes information about:
- The categories of personal information collected.
- The categories of sources for the personal information collected.
- Our business or commercial purpose for collecting that personal information.
- The categories of third parties with whom that personal information has been shared.
- The categories of personal information that each recipient received.
- The specific pieces of personal information collected.
California consumers may request that companies disclose certain information to the consumer about their collection and use of their personal information over the past 12 months. This right of access includes information about:
Exercising your rights
To exercise the rights described above, California residents may submit a verifiable consumer request which must provide sufficient information that allows us to verify, to a reasonably high degree of certainty, that you are the person about whom we collected personal information and must describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
Authorized Agent
Only you, or a person you have designated in writing as your authorized agent under applicable law, may make a verifiable consumer request or do not sell request related to your personal information. You may also make a verifiable consumer request or do not sell request on behalf of your minor child. If you wish to have an Authorized Agent make a request on your behalf, they will need to provide us with sufficient written proof that you have designated them as your Authorized Agent and we will still require you to provide sufficient information to allow us to reasonably verify that you are the person about whom we collected personal information.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
We will disclose and deliver the required information free of charge within 45 days of receiving your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior notice. You may only make a verifiable consumer request for access or data portability twice within a 12-month period. Please be aware that not all information sharing is covered by the California privacy rights requirements and only information sharing that is covered will be included in our response. Consistent with the CCPA, except to the extent reasonably related to the value of your personal information, we will not treat California consumers differently for exercising their rights under the CCPA.
If you would like to speak to us about, or exercise, any of your rights, please contact us as described in the Contact Us section below.
Only you, or a person you have designated in writing as your authorized agent under applicable law, may make a verifiable consumer request or do not sell request related to your personal information. You may also make a verifiable consumer request or do not sell request on behalf of your minor child. If you wish to have an Authorized Agent make a request on your behalf, they will need to provide us with sufficient written proof that you have designated them as your Authorized Agent and we will still require you to provide sufficient information to allow us to reasonably verify that you are the person about whom we collected personal information.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
We will disclose and deliver the required information free of charge within 45 days of receiving your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior notice. You may only make a verifiable consumer request for access or data portability twice within a 12-month period. Please be aware that not all information sharing is covered by the California privacy rights requirements and only information sharing that is covered will be included in our response. Consistent with the CCPA, except to the extent reasonably related to the value of your personal information, we will not treat California consumers differently for exercising their rights under the CCPA.
If you would like to speak to us about, or exercise, any of your rights, please contact us as described in the Contact Us section below.
Updates to this Privacy Policy
We may change this Privacy Policy from time to time. When we post modifications to this Privacy Policy, we will revise the “Revised” date at the top of this page. The modified Privacy Policy will be effective immediately upon posting on the Service. If we make significant changes that affect your information, we will provide you notice of such changes through the Site, the Service, by email, or some other means of contact. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Us
If you have any questions about this Privacy Policy or your rights under it please contact
Address:
Yes Appliance’s
6190 Valley View Ave, Buena Park
Los Angeles, California 91801
By Telephone: 714) 735 – 8366
By Email: [email protected]
Address:
Yes Appliance’s
6190 Valley View Ave, Buena Park
Los Angeles, California 91801
By Telephone: 714) 735 – 8366
By Email: [email protected]